About Us

Bioglow is a trade name of Flex Technologies Limited. We are a British company with our main office in Croydon and three main distribution centres in England, Scotland and Northern Ireland.

The company was founded in 2011 and has a paid-in capital of £115,700. Prior to the start of our wood fuel retail and wholesale activities, we implemented a number of innovative power and heat plant projects across Europe - more information here.

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs. 

Our head office is located at Weatherill House, 23 Whitestone Way, Croydon, CR0 4WF. Our distribution centres are located at: 

United Kingdom:

Livingston, West Lothian, Scotland

Colchester, Essex, England

Whitwell, York, England

Liverpool, England

Newtownabbey, Co. Antrim, Northern Ireland


We are committed to selling only legally and sustainably harvested timber. No chemicals, binders, or other additives are used in any of our products. 

Our wood pellets have been thoroughly evaluated and granted membership of the Biomass Suppliers List (BSL) maintained by OFGEM, the UK renewable energy regulator. Customers who use BSL accredited fuels are eligible for subsidies under the Domestic or Commercial Renewable Heat Incentive. More information on the OFGEM website. Our BSL numbers are BSL0541408-001 through BSL0541408-0015.

Quality & Service

All products are tested in-house to ensure top quality and best performance. 

Our customers are promptly updated on the progress of their order via their account and email notifications. Our lines are open 24/7; most enquiries during office hours are answered immediately.

This has been recognised by our customers and Feefo in their prestigious Platinum Service Award.

Our websites

Bioglow Ireland - serving retail and wholesale customers in Ireland;

Biobrix - serving customers in Belgium, the Netherlands, Luxembourg and other continental European countries;

Flex Technologies -  Corporate Website for professional customers.


We are always happy to hear from current and potential customers. If you have a comment, question or complaint, use the chat button, phone 020 30020359 or drop us an email from the 'Contact Us' page.


The word Bioglow is a registered trade marks of Flex Technologies Limited.

Company registration number for Flex Technologies Limited is 07746432. 

Our VAT registration number is GB128049124 (UK). Full terms and conditions can be found here.

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