Bioglow is a trade name of Flex Technologies Limited. We are a British company with our main office in London and three main distribution centres in England, Scotland and Northern Ireland.
The company was founded in 2011 and has a paid-in capital of £115,700. Prior to the start of our wood fuel retail and wholesale activities, we implemented a number of innovative power and heat plant projects across Europe – more information here.
Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.
Our head office is located at 67 Wingate Square, London, SW4 0AF. Our distribution centres are located at:
Bathgate, West Lothian, Scotland,
Leeds, Yorkshire, England,
Spennymoor, Co. Durham, England,
Ballynure, Co. Antrim, Northern Ireland.
Meer, Antwerp province, Belgium.
We are committed to selling only legally and sustainably harvested timber. No chemicals, binders, or other additives are used in any of our products. Flex Technologies Limited is a member of the Forest Stewardship Council® – the leading independent certification body for sustainable timber. Look for our FSC® -certified products. The majority of our products are certified sustainable and carry FSC® 100% designation. Where FSC® 100% products are not available, we carry out comprehensive checks of legal and sustainable origin of the timber used in our products.
Our FSC® membership number is INT-COC-003944.252. Our information can be verified here.
Our wood pellets and RUF Birch Heat Logs have been thoroughly evaluated and granted membership of the Biomass Suppliers List (BSL) maintained by OFGEM, the UK renewable energy regulator. Customers who use BSL accredited fuels are eligible for subsidies under the Domestic or Commercial Renewable Heat Incentive. More information on the OFGEM website. Our BSL numbers are BSL0541408-001 through BSL0541408-0010.
All products are tested in-house to ensure top quality and best performance.
Our customers are promptly updated on the progress of their order via their account and email notifications. Our lines are open 24/7; most enquiries during office hours are answered immediately.
This has been recognised by our customers and Feefo in their prestigious Platinum Service Award.
We are always happy to hear from current and potential customers. If you have a comment, question or complaint, use the chat button, phone 020 30020359 or drop us an email from the ‘Contact Us’ page. To contact the owner directly, please use his mobile phone 07827343655.
The word Bioglow is a registered trade marks of Flex Technologies Limited.
Company registration number for Flex Technologies Limited is 07746432.
Our VAT registration number is GB128049124 (UK). Full terms and conditions can be found here.